C.A.R.E.® Program
We at ProTransport-1 believe individual accomplishment, not just tenure is the true measure of an employee’s success within the company. ProTransport-1’s goal is to promote the highest standards throughout the company with incentive and education programs for ProTransport-1 employees. The company challenges all employees to excel here at ProTransport-1 as well as within their chosen career path. To this end, ProTransport-1 has established the C.A.R.E.® Program to reward and promote those who provide superior service to patients and customers.
C.A.R.E. stands for Compassion, Attitude, Responsibility, Excellence.
Compassion: a feeling of sympathy for one who is suffering in regard to patients, coworkers, facilities’ staff and others.
Attitude: positive, can-do, enthusiastic approach to interaction, communication and contact with patients, facilities, customers, and each other as well as professionalism in regard to one’s job duties.
Responsibility: being accountable to patients, company, job duties, coworkers and facilities.
Excellence: providing superior care to patients by going above and beyond duties consistently and continuously.
These four principles represent the main code of conduct at ProTransport-1. Moreover, the program is comprised of four components: C.A.R.E.® level ranks, annual C.A.R.E.® scholarships, ProTransport-1 monthly awards and the Art McDonald education fund. These components represent awards to employees based on their patient feedback. In addition, the C.A.R.E.® program serves our company as an evaluation tool of the service and care we provide. It is in ProTransport-1’s best interests to set high industry standards in patient care and quality service.
Testimonial
“We greatly appreciated your support in helping to make the 2009 Hughson Community Egg Hunt a success. We sincerely appreciated every donation and every volunteer.”
D. Spears, B. Thompson
Hughson IOOF Lodge
"Thank you for offering your services for our participants [on Earth Day Build-A-Thon]. We felt extremely safe onsite with your EMTs and the donation helped to increase our profits."
J.Golike
Habitat for Humanity, East Bay