Billing

ProTransport-1’s highly trained and resourceful customer service representatives in our Accounts Receivable department work closely with all insurance carriers to secure payment in order to minimize any out of pocket charges for our patients. The billing process can be long and unpredictable due to the bureaucratic nature of insurance companies. The goal of the ProTransport-1 Accounts Receivable Department is to expedite and streamline the process.

 

Our AR Department is unique; each representative has a particular billing specialty and they are cross trained in all areas of insurance billing. Each major payor (Medicare, Medi-Cal, Private Insurance, and facilities) has a distinctive set of regulations, laws, and contractual agreements; ensuring that we have an expert for each payor guarantees accurate billing and expedited payment resolution.

 

A customer service representative is available to help you Monday through Friday from 9:00am to 5:00pm by calling

707-665-4295 or toll free at 800-650-4003.

 

For more information, please click on the links below:

Medicare
Medi-Cal
Private Insurance