ProTransport-1 was founded in the year 2000 to provide non-emergency medical transportation services for bed-confined patients who must be transported via gurney.

For many years, bed-bound individuals have been forced to rely on fully staffed ambulances for routine medical transportation needs. While most of these transports do require some degree of medical care, many do not need the extensive skills and costly equipment of a fully staffed ambulance.

 Many patients, particularly those requiring long-term care, require transportation on a regular basis for non-emergency situations such as visits to a facility for specialized treatment or other routine medical appointments.

These needs may be limited to a monthly doctor’s check-up or as many as six times a week for dialysis to ten times a week for radiation treatments. Most of these patients do not need any type of medical monitoring for their trip.

Scheduled transports are routinely late as they are often given second priority to emergency calls, causing inconvenience in some cases and in others, actual harm. Medical appointments, including radiation and dialysis treatments, are scheduled based on the physician’s and/or facilities’ availability. Patients who do not arrive on time may miss their appointments or in the case of dialysis, may have their treatment shortened.

The condition of the industry when our company was formed was such that many people perceived ambulance companies as being unresponsive to these routine medical transport needs. Most ambulance companies cannot realistically commit to arrival times due to their primary function as emergency response vehicles.

 ProTransport-1 does not perform emergency transports and therefore is always able to provide our patients with professional, on time service at the appropriate level of service.

 Patients who do not meet the medical necessity requirements for an ambulance are transported by our company via gurney or wheelchair vans, saving them hundreds if not thousands of dollars.

The range of services ProTransport-1 offers has grown to include Basic Life Support and Critical Care Transport. As we continue to grow, our mission of providing quality patient care at affordable prices will remain our primary focus.